R2 Logistics

R2 Tech Team Support

R2 Logistics Tech Team

EDI issue: [email protected] 

System issue: [email protected]

Phone: 904.394.4686

Are you experiencing
the following issues?


An outage, delay, or system interruption. Customer portal
login issues.

Do you have an update that you need to advise us of?


IP address change, AS2 certificate updates? Email the file to us and change the extension from .cer to .txt
*Note: .zip are not accepted

Are you experiencing
inconsistent data?


• Transaction errors
• Upload errors
• Missing data
• Duplicate data